ColdSun Creations (“we,” “us,” or “our”) respects your privacy. This policy explains what we collect when you visit or create an account on this site, how we use it, and the choices you have. By using the site, you agree to the practices described here.
1. Information We Collect
We collect the following kinds of information:
- Account information — the email address and login credentials you use to register, handled by our authentication provider.
- Membership and payment information — if you link a Patreon account or make a purchase or donation, the transaction is handled by Patreon and Stripe. We receive confirmation and limited details such as your membership tier or order status, but we never store full payment-card numbers.
- Content you submit — blog comments, gallery uploads, voice-acting samples, support requests, and similar contributions, along with anything they contain.
- Usage information — basic technical data such as your browser, device, and the pages you view, collected through standard server logs and cookies.
2. How We Use Your Information
We use the information we collect to:
- operate your account and provide free and membership-gated content;
- process memberships, purchases, and donations;
- display and moderate the content you submit;
- respond to your support requests;
- keep the site secure and working as intended;
- understand how the site is used so we can improve it.
4. Third-Party Services
We rely on trusted providers to run the site, including Supabase (accounts, database, and file storage), Stripe (payments and donations), Patreon (membership verification), and Vercel (hosting). These providers process your information only as needed to deliver their service, under their own privacy terms.
6. Data Retention
We keep your information for as long as your account is active or as needed to provide the site. You may request deletion of your account at any time, after which we remove the personal information we are not required to keep.
7. Your Rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to certain processing. To make a request, contact us through our Support page.
8. Children's Privacy
This site is not directed to children under 13 (or the minimum age required in your country), and we do not knowingly collect information from them. If you believe a child has provided us information, contact us and we will remove it.
9. Security
We use reasonable measures to protect your information, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date, and significant changes may be announced on the site.
11. Contact Us
If you have questions about this Privacy Policy, reach us through our Support page.